Zamblek Support

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Tips

1- Try to describe your issue with all details you have, screenshots will be helpful and approve for your issue too

You can use https://imgbb.com/ to upload screenshots

2- We will need from you to test if it’s only on your website or demo too https://demo.sngine.com/

3- We will need to re-produce your issue to see it by our self so will need your FTP account + Website link + Sngine Admin account to check what is wrong?

Important!

1- Before open a new ticket please make sure you have valid support period. Otherwise your ticket will closed.

2- Don’t Open more than 1 ticket (the other one will be deleted automatically by the system).

3- Don’t post more than 1 comment/reply in your opened ticket (the other one will be deleted automatically by the system).

Working Hours & Waiting Time

We usually answer priority tickets within 48 hours. However, it might take a little longer in busier periods and during weekends.

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